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Frequently Asked Question about Hungerät Water Pumps

Frequently Asked Question about
Hungerät Water Pumps

Solar Pump

How long is the warranty?

Hungerät solar pumps come with a 1-year warranty from the date of manufacture. Extended warranty options can be discussed for larger projects.

Can the pump system operate in very hot or cold environments?

Yes, our pump is built for tough environments. It performs well in temperatures as low as -40℃ and as high as 60℃, based on lab testing.

How many solar panels do I need?

To estimate the number of solar panels, multiply your pump’s rated power by 1.3 (or 1.5 for high-power models), then divide by the wattage of a single panel.

Wattage is just part of the equation — you also need to check that the total voltage fits within the controller’s input range (VOC and MPPT).

Not sure how to calculate it? Feel free to send us your pump model and panel specifications —- we’ll help you figure it out quickly.

Can I use the pump in the sea water or sandy water?

We don’t recommend using it in seawater or heavily sandy water, as this reduces lifespan. For special water sources, contact us for suitable solutions.

What’s the material of the motor head?

Options include brass, stainless steel, and cast iron, depending on your budget and application. Stainless steel is the most durable for long-term use.

Is installation complicated?

No. Most solar pumps are plug-and-play. We provide clear manuals and can guide you through setup.

Surface Pump

What should I do if the pump is running but no water is coming out?

Make sure the pump is filled with water (primed) and the suction pipe is airtight. Also check if the water source is blocked. If the issue continues, inspect the impeller and seals for wear or damage.

How can I tell if the impeller or seal needs replacement?

Signs include unusual noise, reduced flow rate, or visible leaks around the pump. If water pressure drops significantly despite normal operation, it may be time to replace the impeller or seal. Hungerät provides spare parts and guidance to make maintenance simple.

Where can I get spare parts or technical support?

Order directly from Hungerät or our authorized partners. Our technical team is always online to help.

Does Hungerät provide a warranty for surface pumps?

Yes, we offer 1 year warranty for surface pumps, covering manufacturing defects and performance issues.

How do I protect my surface pump from running dry?

Always install the pump with a foot valve or check valve to keep water in the suction pipe. For added protection, you can use a dry-run protection switch or a pressure control device to automatically shut off the pump when water is unavailable.

Do I need a foot valve or check valve when using a surface pump?

Yes, it is highly recommended. A foot valve or check valve prevents water from flowing back into the source, helps maintain prime, and ensures smooth operation of your surface pump.

How do I properly install a surface pump?

Place it on a stable surface, connect the suction pipe with a foot valve, fill the pump with water, and connect the outlet. Follow the manual for best performance.

Deep Well Pump

What is an AC deep well pump used for?

It’s designed to lift clean water from deep wells, boreholes, or reservoirs, typically used for household supply, irrigation, and small-scale industrial applications.

How deep can an AC submersible pump go?

Depending on the model, Hungerät deep well pumps can lift water from 20 meters up to 300+ meters. Always check the rated head before purchase.

How do I choose the right size pump for my well?

Key factors are well depth, water yield, pipe diameter, and daily water demand. Share these details with us and we’ll recommend the best-fit model.

Can it handle sand or dirty water?

We recommend only for clean or slightly sandy water. Heavy sand or muddy water can damage the impeller and shorten lifespan.

How do I install an AC deep well pump?

The pump is lowered into the well with a safety rope, connected to the discharge pipe and power cable. We provide manuals and can guide you step by step.

Does Hungerät provide warranty for AC deep well pumps?

Yes, all Hungerät AC deep well pumps come with a 1-year warranty against manufacturing defects.

Where can I get spare parts or technical support?

We supply replacement parts like impellers, seals, and motors, plus 24/7 technical support to keep your pump running smoothly.

Submersible Pump

What is a QDX pump mainly used for?

It’s designed for clean or slightly dirty water, perfect for irrigation, household water supply, small ponds, and light construction drainage.

What is the maximum depth a QDX pump can work in?

Most QDX pumps operate safely at 5–7 meters submersion depth, depending on the model. Always check specifications before use.

What power supply does a QDX pump need?

Most QDX pumps use 220V single-phase household power. Larger versions may require 380V three-phase.

How do I protect my QDX pump from running dry?

Always keep the pump fully submerged. A float switch or water level controller is strongly recommended to avoid dry running.

How should I maintain a QDX pump?

Rinse and clean the pump after use, check the seal, impeller, and bearings regularly, and store it dry if unused for a long period.

How long is the warranty?

Hungerät provides a 1-year warranty for QDX pumps against manufacturing defects.

Where can I get spare parts?

Spare parts like seals, impellers, and bearings are available directly from Hungerät or our authorized distributors.

Sewage Pump

What is the difference between a regular sewage pump and a cutter pump?

A regular sewage pump is designed for wastewater with small particles. Cutter pumps come with built-in blades that can cut fiber, rags, or solid waste, preventing clogging in harsher environments.

What power options are available?

Most sewage pumps come in 220V single-phase for households and 380V three-phase for industrial or heavy-duty applications.

How can I prevent clogging during operation?

Choose the right model for your environment, install the pump with a proper base or screen, and schedule regular cleaning. Cutter pumps are especially effective against clogging caused by fibers or rags.

Can these pumps run dry?

No. Sewage pumps must remain submerged during operation. Using a float switch or level controller is strongly recommended to prevent dry running.

Do you provide spare parts and after-sales service?

Yes. Hungerät offers impellers, seals, bearings, and motor parts, along with technical support and guidance worldwide.

Is there a warranty?

All Hungerät sewage pumps come with a 1-year warranty against manufacturing defects.

In-line Pump

What are in-line pumps mainly used for?

In-line pumps are widely used in water circulation, HVAC systems, cooling towers, and water supply for buildings. They are designed for continuous, stable operation.

How do I install an in-line pump?

The pump is mounted directly on the pipeline, which makes installation easy and space-saving. Always ensure the pump shaft is horizontal and that the inlet and outlet are aligned.

Can in-line pumps handle hot water?

Yes. Depending on the model, Hungerät in-line pumps can handle cold, hot, or slightly corrosive water. Please confirm temperature limits when selecting.

Do I need a base or foundation for installation?

Small and medium in-line pumps can usually be installed directly on the pipe without a foundation. Larger models may require additional support to reduce vibration.

Are in-line pumps noisy?

They are generally quiet, especially compared to traditional centrifugal pumps. Proper installation and alignment will further minimize vibration and noise.

How do I maintain an in-line pump?

Regularly check seals, bearings, and motor temperature. Ensure the pump is not running dry and that the pipeline is clean to prevent blockages.

Does Hungerät provide warranty and spare parts?

Yes. All in-line pumps include a 1-year warranty, and we supply seals, impellers, and other spare parts for maintenance.

AI Pumps

Do I need to set the starting pressure manually?

No. The intelligent controller automatically detects pipe pressure and calculates the optimal starting pressure for your system.

Can I install the pump horizontally or vertically?

Yes. The electronic pressure sensor works in any orientation — installation is flexible and easy.

Can it work with a water tank or well?

Yes. AI Pro and AI Pro Max can boost water from a tank or self-prime from a well up to 9.5 meters.

Can I set a timer for automatic operation?

Yes. Certain models support optional timing functions to automatically fill water tanks.

How reliable is the pump?

The AI series is backed by patented electronic pressure technology, high-quality materials, and strict quality control — ensuring stable and durable performance.

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